1
Process analysis
We map inputs, systems, choices, checks, exceptions and desired output.
Approach
From process analysis to working automation
First process analysis and standardization, then development, testing, go-live and maintenance. This makes automation manageable and sustainable.
The approach in five steps
Each step reduces the risk of building something technically correct but operationally wrong.
2
Standardization
We make the way of working more consistent and define which exceptions are in scope.
3
Solution choice
We deliberately choose between RPA, integration, workflow, form or process change.
4
Build and test
We build the solution and test with recognizable scenarios, exceptions and error messages.
5
Go-live and maintenance
After approval, handover, monitoring and further development follow based on usage and feedback.
Control
Not just building, also keeping it manageable
Automation must keep working after go-live in a changing operational reality. Maintenance is therefore considered from the start.
- Clear acceptance criteria
- Test scenarios for normal and exceptional cases
- Handover of logic, dependencies and exceptions
- Monitoring for errors and process changes
FAQ
Common questions about the approach
When is a process suitable?
When steps recur often, rules are clear and exceptions can be made manageable.
How are exceptions handled?
Exceptions are made explicit. Then we decide whether they should be automated, excluded or redesigned.
How does maintenance stay clear?
Through logging, clear error handling, documentation and periodic review of changes in systems or process.
Contact
Discuss a process that currently takes too much manual work
You do not need to know the solution yet. A short analysis shows whether RPA, an integration or process improvement makes sense.